Hyderabad's Rajiv Gandhi International Airport (RGIA) has been rated the world's number one airport in the category of airports handling 5 to 15 million passengers by the Airport Council International. The Hyderabad airport has also been voted as the fifth best airport worldwide.
The RGIA handles about 6.4 million passengers annually.
Commercial flight operations began from the Hyderabad airport from March 2008. The Rajiv Gandhi International Airport is the second public-private partnership venture among Indian airports, after the Cochin International Airport.
With one of India's longest runways (4260 metres), the airport is designed to handle 12 million passengers, more than 100,000 metric tonne of cargo and 90,000 ATM (air traffic movements) per annum in the initial phase.
RGIA is also the first airport in Asia and second in the world to be awarded LEED (Leadership in Energy & Environmental Design ) Silver Rating for its eco-friendly design.
Austin, Cancun, Nagoya, Jacksonville are the other airports that won in the 5-15 million passengers-per-year category.
The Airports Council International (ACI) is an autonomous and independent body that undertakes the ASQ Survey capturing the passengers' immediate perception of the quality of more than 34 aspects of service that they have experienced at the airport
n the Asia Pacific region, the New Delhi International Airport has been voted as best airport in terms of improvement.
The award recognises those airports that have made the most progress in improving service quality.
The 2009 passenger ratings show that despite the economic crisis, overall satisfaction at airports increased by almost 3 per cent worldwide compared to 2008. It is gratifying to see that 82 per cent of the airports were rated with stable or improved performance, the SCI survey said.
The other winners of the Best Improvement Award are Cairo (African region); Cancun (Latin America-Caribbean); Ponta Delgada (Europe); Abu Dhabi (Middle East); and Cleveland (North America).
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